It’s rarely disputed that a business should have a website, but unfortunately simply “having” a website doesn’t necessarily mean it’s a “good” website.
Like it or not, your site is a 24 / 7 / 365 representation of your business. If someone visits your site, whether it be directly or via Search, your site is the equivalent of them walking into your office. What they see, and feel, will dictate their initial reaction to your company as it relates to them.
If you have a website great! But is it bringing you leads you convert to sales?