In its never-ending quest to provide value to its end-users, Google is always looking for new and improved ways to evaluate relevance. Much has been said about the importance of website content, usability and backlinking. Where will Google turn its attentions to next and how could your search engine optimization initiatives prepare you for that new direction?
Google has resolved the issue of relevance by supplementing it to a degree with what is referred to as “popularity,” but what could also be called ‘authority.’
The great importance Google has placed on quality inbound links, its foray into social networking, and the changes it has made to the newly named local business search tool Google Places, provide insight into the direction the search engine is likely to take in the near future.
In a nutshell, it could be described in the phrase “power to the people.” Using online reviews acquired from various social media and online marketing and advertising sites where consumers are able to post them, such as Google Places, Google may add an element to it ranking algorithm that factors in such reviews. This seems to me like the logical next step. Establishing your website’s authority ( and reputation) in the eyes of the buying public through online reviews and publications needs to be a consideration in organic SEO planning.
The first order of business, especially if you have a “local” brick & Mortar, is to set up a Google Places account and encourage every single one of your customers to submit a review to establish your rating score. Next, use your social media accounts to engage customers in a conversation about your company and what you offer. Open a YouTube channel (yes, Google owns them too) and start placing fun and informative videos there that encourage users to rate them. Pitch a story to an online journalist and try to get them to write about you.
The point is to get others to start talking about you and rating you in a public forum. Consider it a new form of off-page search engine optimization designed to support other off-site and on-site initiatives that increase your popularity and authority in the eyes of Google. By quantifying consumer experiences in this way, Google is able to enhance user satisfaction by delivering relevant results based on input from its users.
I’m really interested in the new directions search is taking. It has made me think hard about how to approach search engine optimization so that given the ever-changing environment there is long-term value that can be counted on, providing on-going return-on-investment and the ability to build on a well-established foundation.
